WOrkbook+for+Interprofessional+Video

Interprofessional Teamwork : An Original Symphony **Objectives** At the completion of this small group session, the learner will: **Background** The patient portrayed in this video is a 44-year-old woman from Grand Manan, an island 1.5 hours off the coast of New Brunswick in Canada. She is divorced and lives with her two children. Finances are a challenge for her and she does not drive. She is a smoker and has had a cough for the last year. Over the 3 weeks prior to the appointments portrayed, she has been coughing up blood. Patients faced with this type of situation meet many different people and are challenged with navigating a healthcare system they may be unfamiliar with, and about which they may have little knowledge. Five individuals from different disciplines interact with the patient during the video with music as the backdrop. **Questions** Review the interactions between the patient and the 5 professionals and consider the following questions:
 * 1) Understand the importance of communication in healthcare teams.
 * 2) Understand the role of different professions in patient centered care.
 * 3) Be able to identify the challenges patients face when navigating the healthcare system.
 * 1) What do you believe is the overall message of this video?
 * 2) What do you perceive is the significance of the music and instruments in this message
 * 3) Non-verbal communication is very powerful, even more so than the verbal message. Discuss the effects of the body language of the professionals in the video. At what point, if any, were their actions helpful to the patient? Please discuss the contradiction in the verbal and nonverbal messages provided?
 * 4) Identify the patient’s nonverbal communications to the professional staff.
 * 5) Which professions, not represented in the video, would be able to contribute to a positive outcome for this patient?
 * 6) Identify factors, which would create a barrier to interprofessional collaboration in this instance.
 * 7) In your own profession, what role do you feel you would play in a similar case and how might interprofessional communication be improved?
 * 8) What factors may have stimulated the patient to “take control” of her care?
 * 9) What can the professionals do to help empower the patient (both during and after their time with the patient)?
 * 10) Should patients all be assigned a care coordinator to help empower or guide them? What issues does this raise in healthcare?
 * 11) What issues may be brought to bear when the patient is authentically a member of this health care team?
 * 12) Is there a role for technology or even games to help patients understand fragmented care? How could this type of technology empower patients to manipulate or interact effectively with the healthcare system?

Added questions from Carolyn December 11, 2010  -The health care and spiritual providers wore hockey jerseys at one point, representing the team approach to providing health care. What do you think the advantages are to working as a team? Who, other than health care providers, should be part of the team? What are the barriers to the team approach to patient care?  -What is patient centered care? Discuss how this concept evolved in the video and the benefits of this model of care. What are the barriers to it? 